Biteway · Prelaunch information

Refunds & cancellations

Ordering has not opened yet.

We’re still getting ready.
These notes describe the website as it exists today. The app and ordering service are not yet available.

Current status

Biteway is not accepting orders or payments through this website. There are currently no website orders to cancel or refund.

Policy in preparation

The rules for order cancellation, missing or incorrect items, eligible refunds, refund methods and processing times are still being finalised. No specific refund outcome or timeframe is promised here.

Before launch

The final cancellation and refund policy will be published before customers can place paid orders. For questions, email support@biteway.my.

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